Deactivating a lost card will prevent unauthorized charges against your account and misuse of your campus access. You can deactivate your MacPass by going through your GET funds account online or using the GET Mobile app. If the malfunctioning lock creates a security risk (door is unlocked), call Security immediately at 65. Report the issue by submitting a work order request. I think a card reader or door lock is not working properly. If you are experiencing an issue, please try your access card without these items. may block your access card from working properly. Please note, credit cards, enhanced driver’s licenses, RF blocking holders, etc.When contacting Card Access, in addition to the problem you are experiencing, please provide your full name, MAC ID number, and the iClass number from the back of your MacPass. Verify the access has been requested and then contact us at or call 65. What do I do if my access is not working and it should? Please allow 5 days after the Coordinator submits the request for processing. Resolving Issues: How to I get Access to an area or building?Ĭontact the Department Coordinators responsible for the area and request access. If you do not have the link yet, please email. Note for Department Coordinators and other authorized department requesters: To avoid unauthorized usage, the link for the online card access request form is not publicly available. Additional access can be requested through your Department Coordinator. Students living in on-campus housing will be given access to their Resident Halls. All students will receive access to academic buildings during school hours with extended study hours as well as access to the Library link.
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